Contact Details For Department Of Water And Sanitation

By | December 8, 2021

Contact Details For the Department Of Water And Sanitation, The Department of Water and Sanitation is the custodian of South Africa’s water resources. It is primarily responsible for the formulation and implementation of policy governing this sector.



While striving to ensure that all South Africans gain access to clean water and dignified sanitation, the department also promotes effective and efficient water resources management to ensure sustainable economic and social development.

 Vision

Our vision is to be:

a dynamic, people-centered department, leading the effective management of the nation’s water resources, to meet the needs of current and future generations.

 Mission

As the sector leader, our mission is to serve the people of South Africa by:



  •   making a positive impact on our country and its people as custodians of our water and sanitation resources, and as innovative and committed partners in the drive for sustainable development;
  •   being service and delivery oriented. We strive to get it right the first time, every time, on time – ensuring that our citizens are provided with water and sanitation services they deserve;
  •   leading our sector and enable partners with knowledge and capacity to ensure that all water services are delivered;
  •   being committed to innovation and use cutting edge technology as a catalyst of positive change, connecting our people and enabling them to work anywhere anytime;
  •   having a heart that values our investment in our people. We provide them with a caring and trusting environment that encourages personal development and is a breeding ground for talent.

 Our Values

  •   Transparency – we fulfil our mandate in an ethical and open manner
  •   Respect – we respect each other, as well as our clients, and the needs of our citizens
  •   Excellence – we are leaders and innovators in our sector who get it right on time every time
  •   Everyone – we are a caring employer who through teamwork serves South Africa’s people

Contact Details

POSTAL ADDRESSTELEPHONE & FAXPHYSICAL ADDRESS
EASTERN CAPE
Private Bag X7485
KING WILLIAM’S TOWN
5600
Tel: (043) 604 5400 
Fax: (043) 642 6032
2 Hargreaves Ave 
KING WILLIAMS TOWN
5600
FREE STATE
PO Box 528
BLOEMFONTEIN
9300
Tel: (051) 405 9000
Fax: (051) 430 8146
Bloem Plaza 
2nd Floor, c/o Charlotte Maxeke & East Burger Streets 
BLOEMFONTEIN
9300
GAUTENG
Private Bag X995
PRETORIA
0001
Tel: (012) 392 1300
Fax: (086) 274 3717
285 Francis Baard Street
Bothongo Plaza East
PRETORIA 
0001
KWAZULU-NATAL
PO Box 1018 
DURBAN 
4000
Tel: (031) 336 2700
Fax: (031) 336 2849
Southern Life Building 
9th Floor 
88 Joe Slovo Street 
DURBAN
4000
MPUMALANGA
Private Bag X11259
NELSPRUIT
1200
Tel: (013) 759 7300 
Fax: (013) 759 7525
Prorom Building 
c/o Brown & Paul Kruger Streets 
NELSPRUIT 
1200
NORTH WEST
Private Bag X5
MMABATHO
2735
Tel: (018) 387 9500 
Cnr Dr. James Moroka Drive and Sekame Road
Mega City Complex 
Unit 99 Sekame Street 
MMABATHO
2735
NORTHERN CAPE
Private Bag X6101
KIMBERLEY
8300
Tel: (053) 830 8800/6 7600
Fax: (053) 836 7692
28 Central Road
Beaconsfield
KIMBERLY 
8301
LIMPOPO PROVINCE
Private Bag X9506
Polokwane
0700 
Tel: (015) 290 1200 
Fax: (015) 295 2295
Azmo Place 
49 Joubert Street 
POLOKWANE
0700
WESTERN CAPE
Private Bag X16
SANLAMHOF
7532
Tel: (021) 941 6000
Fax: (021) 941 6100 

52 Voortreker Road
Spectrum Building
BELLVILLE
7530And3 Blackenberg Street
Sigma Building
Bellville
7530