Department Of Education Fedloan Servicing

Department Of Education Fedloan Servicing

Department Of Education Fedloan Servicing, FedLoan Servicing was established to support the U.S. Department of Education’s ability to service student loans owned by the federal government.



We are one of a limited number of organizations approved by the Department of Education to service loans owned by the federal government. Our dedicated loan counselors are trained to answer your questions—big or small—so don’t be afraid to contact us.

We are dedicated to providing you with the highest levels of quality customer service! We have tools and resources available to help you manage your student loans through Account Access, your online account management tool.



Privacy Policy

The Pennsylvania Higher Education Assistance Agency (“PHEAA”), also conducting operations as American Education Services and FedLoan Servicing, is committed to safeguarding the privacy and confidentiality of your personal information.

As FedLoan Servicing, PHEAA provides student loan servicing for loans owned by the Department of Education. Click the link below to understand how, on behalf of the Department of Education, PHEAA collects, shares, and protects your information.



Department of Education Privacy Policy

If you have a loan with the Department of Education, please review the Department of Education’s Privacy Policy. This Privacy Policy complies with the Gramm-Leach-Bliley Act (GLBA), which requires that we disclose how we collect, share, and protect your personal information.

This privacy policy also provides consumers the right to limit some, but not all, sharing.
View Privacy Policy (PDF)

PHEAA Online Privacy Policy



If you would like to know more about PHEAA’s Online Privacy Practices, please review the Online Privacy Policy.
View Privacy Policy